Supporting Survivors We welcome volunteers to join our teams, whether this be supporting our Gateway or refuge team or those delivering community support. All of our volunteers have access to our training and support. You'll gain a range of new skills as well as the confidence to use them, including how to really listen and support and empower survivors to make choices about their future as well as managing difficult conversations. Many employers value these types of skills. Support in refuge As a volunteer, your role will be to help with the day to day running of one of our refuges, providing basic support for families affected by domestic and sexual abuse. If you can listen and believe, are non-judgemental, reliable, flexible and approachable then this role is for you. To be successful in this role you must have an interest in or an understanding of domestic and sexual abuse and the impact that it has on survivors. Support in the community As a volunteer you would work closely with our community team to understand their role in supporting survivors to recognise abuse, be safe and start their journey to recovery whilst building their resilience. To be successful in this role you must have an interest in supporting survivors of domestic and sexual abuse, a good telephone manner, excellent communication and IT skills, and be able to listen to survivors whilst being empathetic and non-judgemental. Support in Gateway The Safer Places gateway team are committed to ensuring everyone who contacts us gets the support they choose. As a volunteer your role in the Gateway would be to work closely with the Gateway team and answer calls on our emergency referral line. You will receive full training to prepare you for the kinds of conversations you'll have with survivors and a number of different organisations.