Hertfordshire (Stevenage) £22,037 p.a. Monday – Friday 9am to 5:30pm 37.5hrs/wk. – Ref: RDAPS061020

Location: Stevenage

Closing Date: 22nd January 2021 17:30

Safer Places is an independent charity which provides a comprehensive range of services to adults and children affected by domestic and sexual abuse and family conflict who live in Essex and Hertfordshire. We are governed by a board of Trustees. The people who use our services are at the heart of our organisation and we aim to work to enable them to overcome the impact of their experience and to build a brighter and safe future for themselves and their children.

We have a full time Refuge Domestic Abuse Practitioner position operating in the Hertfordshire Area.

  • Your paid holiday will be based on an annual entitlement of 28 days
  • Your hours of work will be based on a normal working week of 37.5 hours per week. You will work between 9 am and 5:30 pm from Monday to Friday.
  • Office base; Stevenage


The role of Refuge Domestic Abuse Practitioner involves:

  • Accepting referrals allocated by the service manager or senior DAP and commence an initial need and risk assessment with the client within the specified timescales initiating plans to manage and address risks, needs and immediate safety
  • Managing own case load, planning and delivery of support to clients and their children on the basis of risk and need
  • Providing support to clients and their children living in our own accommodation in line with a structured plan that is driven by the risks posed to the client and the needs and preferences of the individual client, which is regularly reviewed with the client and line manager to ensure it reflects their current situation and priorities across the caseload as a whole, using mandated best practice tools.


This is a permanent – full time position, which requires the candidate to:

  • Have experience working with vulnerable people.
  • Have experience managing a caseload.
  • Have experience working within a multi-agency and legislative framework.
  • Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
  • Have experience in mental health, drugs and alcohol issues. Understand the requirement to maintain a safe and clean living environment for clients and their children.
  • Be able to form good working relationships with women whilst working within professional boundaries.
  • Have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children.
  • Understand Safeguarding and child protection issues, and the legal responsibilities surrounding these issues.
  • Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children.
  • Understand the remits and resources of relevant statutory bodies and voluntary agencies.
  • Understand and be committed to equal opportunities and diversity issues in policy and practice.
  • Have computer literacy skills and have some experience of working with databases.
  • Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
  • Have strong crisis management skills and the ability to deal with stressful and difficult situations.
  • Have knowledge of Adult and Child Safeguarding principles, the relevant legislative framework and local and national guidance.
  • Be subject to an Enhanced DBS check
  • Be a driver with access to a vehicle.


  • Hold a Safe Lives IDVA training certificate, working towards or hold Level 3 Skills for Justice NVQ, or demonstrable equivalent experience and the ability and commitment to achieve qualification within 6 months of appointment.
  • Safeguarding Adults Level 2 and / or Safeguarding Children Level 2 or demonstrable equivalent experience and the ability and commitment to achieve qualification within 6 months of appointment


Upon receiving an offer:

  • All staff must complete a DBS disclosure due to the nature of our services. You will also be required to bring proof of ID.
  • We are legally bound to check the eligibility of all candidates to work in the U.K. We therefore must have proof of your NI number (either the NI card or a recent wage slip.)
  • As you will be driving in the course of your duties we are also bound by law to make sure your vehicle is safe and road worthy. We must see your driving licence, Insurance and MOT before you start work. Also needs to be insured for Business use.
  • We will require two satisfactory references, one of which should be from your most recent/current employer. Please let us know if we can request the references in advance.

Job Types: Full-time, Permanent

Salary: £22,037 per year


Supporting Documents 

Application Form

Guidance Notes

Job Description

Safeguarding Statement


Please send any enquires to [email protected]