Fixed Term Part-Time Child and Family Support Worker – Stevenage £7,703 2 days per week Hours based on a normal working week of 15 hrs. Working 09:00 and 17:30 between Monday and Friday

Location: Stevenage

Vacancy - Closing Date 5pm 22/01/2021 

Safer Places is an independent charity which provides a comprehensive range of services to adults and children affected by domestic and sexual abuse and family conflict who live in Essex and Hertfordshire. We are governed by a board of Trustees. The people who use our services are at the heart of our organisation and we aim to work to enable them to overcome the impact of their experience and to build a brighter and safe future for themselves and their children.

We have a part-time Child and Family support Worker.

  • Your paid holiday will be based on an annual entitlement of 28 days pro rata.
  • Your hours of work will be based on a normal working week of 15 hours per week. You will work between 09:00 and 17:30 between Monday and Friday.
  • Office base: Stevenage

The Role of the Child and Family support Worker

  • To accept referrals allocated by the service manager or senior DAP  and commence an initial need and risk assessment with the child/ren (where age appropriate) within the specified timescales  initiating  plans to manage and address risks,  needs and immediate safety
  • Managing own case load, planning and delivery of support to clients child/ren (where age appropriate) on the basis of risk and need
  • To provide support in tandem with allocated DAP to clients and their children living within our own accommodation and/or in the community in line with a structured plan that is driven by the risks posed to the client/child and the needs and preferences of the individual client, which is regularly reviewed with the client/child and line manager to ensure it reflects their current situation and priorities across the caseload as a whole. 
  • To ensure that all safeguarding measures are delivered in respect of the client and their children and that at all times you adhere strictly to Safer Places policies and procedures in respect of safeguarding vulnerable adults and children
  • Ensure support for children is prioritised in line with assessed need and risk and work as part of a multi-agency team where there are issues of safeguarding / child protection / other additional factors.
  • Plan, deliver and evaluate activities for the parent and child/ren in conjunction with the Safer Places service model and strategy for the delivery of services to children.
  • Liaising with all local children’s services, supporting and encouraging mothers and children to access appropriate community provision (including schools and children’s centres).
  • Provide therapeutic parenting and family support through 1-2-1 work and parenting groups and family groups.
  • Work collaboratively with the DAPS and IDVAs and Training & Programmes Team to ensure family outcomes are delivered.
  • Ensure a safe environment for children and families for any activities undertaken.
  • Ensure that all monitoring data is completed to time and that KPI’s are met.
  • To maintain excellent confidential records, provide detailed handover reports to colleagues, appropriate referral information when working in partnership with other agencies and ensure that consistent and accurate monitoring systems are maintained.


The candidate will be required to have: 

  • Experience in working in a supportive role with families, children and young people (paid or voluntary)
  • Experience of working with families with complex needs
  • Experience of working within a multi-discipline team
  • Experienced in assessing needs and client focused support planning
  • An understanding of the role of statutory agencies in respect of dealing with domestic abuse and supporting children and parents
  • Good numeracy and literacy skills
  • Ability to keep accurate records
  • Ability to use Microsoft word, email and internet
  • Be compassionate and empathetic with your client’s situation.
  • Show initiative and be proactive when managing you caseload and interacting with your clients and agencies you’re working with.
  • Act with integrity and respect when working with all clients, agencies and individuals.
  • Work flexibly as part of a team.
  • Be optimistic about the possibility of personal growth and change.
  • Motivate individuals and agencies to move through courses of action and decision making processes.
  • Be subject to an Enhanced DBS check 
  • Be a driver with access to a vehicle. 
  • Participate fully in the ‘out of hours’ emergency services rota 


  • A relevant qualification or demonstrable equivalent experience and the ability and commitment to achieve level 3 qualification within 6 months of appointment 
  • Safeguarding Children Level 2 or demonstrable equivalent experience and the ability and commitment to achieve qualification within 6 months of appointment 

NB Please quote job title and location on application form. Kindly follow the application guideline notes when completing the application form.

Application Form

Guidance Notes

Job Description

Safeguarding Statement

Please send any enquires to [email protected]