2X Night DOMESTIC ABUSE PRACTITIONER (NDAP) – Night Workers based in West Essex £22 037.50 p.a. – Monday – Sunday 8pm to 8am 37.5hrs/wk – Ref NDAPH007
This is a fixed term Contract to be reviewed on
31 March 2020.
Closing Date: 31st May 2019 at 17:30
JOB REFERENCE: NDAPH008
Safer Places is an independent charity which provides a comprehensive range of services to adults and children affected by domestic and sexual abuse and family conflict who live in Essex and Hertfordshire. We are governed by a board of Trustees. The people who use our services are at the heart of our organisation and we aim to work to enable them to overcome the impact of their experience and to build a brighter and safe future for themselves and their children.
We have two full-time Night Domestic Abuse Practitioner positions operating in West Essex Area
• Your paid holiday will be based on an annual entitlement of 28 days (plus Bank Holidays).
• Your hours of work will be based on a normal working week of 37.5 hours per week. You will work between 8:00 pm and 8:00 pm from Monday to Sunday.
• Office base: Harlow
This role involves:
• Staffing the Emergency Line and Process Referrals
• Accepting referrals allocated by the service manager or senior DAP and commence an initial need and risk assessment with the client within the specified timescales initiating plans to manage and address risks, needs and immediate safety
• Managing own case load, planning and delivery of support to clients and their children on the basis of risk and need
• Providing support to clients and their children living in our own accommodation in line with a structured plan that is driven by the risks posed to the client and the needs and preferences of the individual client, which is regularly reviewed with the client and line manager to ensure it reflects their current situation and priorities across the caseload as a whole, using mandated best practice tools.
• Ensuring clients have in place, and continuously review with them and the line manager, robust risk management plans to support them living safely and ensure that they always have 24 hour access to support in the event that a crisis arises and they need to be made safe using additional support.
• Working closely with external partner agencies, advocating on behalf of the client to meet their individual support needs in particular where those needs are specialist e.g. Mental Health, Substance Misuse, Legal etc. and signposting and supporting clients to access the community based services. Ensure excellent professional relationships are forged and maintained with both the clients and agencies.
• Ensuring you work in close partnerships with other professionals and organisations in the locality effectively integrating with their services where this enables us to better reach visible and hidden clients
• Ensuring that all safeguarding measures are delivered in respect of the client and their children and that at all times you adhere strictly to Safer Places policies and procedures in respect of safeguarding vulnerable adults and children
• Supporting clients to improve their resilience and prospects by encouraging engagement with the various programmes and opportunities offered within the service such as specialist programmes for people who have experienced domestic abuse (triple R), improving numeracy and literacy, ESOL, Employability and other programmes provided in house or by other community partners.
• Ensuring that all monitoring information is delivered on time, that KPI’s are met
• Working as part of a team take responsibility as part of that team for the day to day running of the refuge, fulfilling whatever role is allocated to you by your line manager, including ensuring that all Health and Safety requirements are managed appropriately and that the refuge and outreach facilities are clean, welcoming and resourced at all times.
• Maintaining and develop effective working relationships within a designated area of responsibility ensuring all opportunities are exploited to enable clients to directly access our services through local drop ins co-located within partners facilities or within our own facilities
• Maintaining excellent confidential records, provide detailed handover reports to colleagues, appropriate referral information when working in partnership with other agencies and ensure that consistent and accurate monitoring systems are maintained.
• Acting in a professional manner at all times, communicating effectively with colleagues and partners, building and sustaining effective and appropriate relationships at all times with clients, colleagues and partners and complying with Safer Places policies and procedures.
• Ensuring that all monitoring data is completed on time.
• Working flexibly within the shift pattern allocated by your line manager
This is a permanent – full time position, which requires the candidate to:
• Have experience working with vulnerable people.
• Have experience managing a caseload
• Have experience working within a multi-agency and legislative framework.
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children.
• Understand Safeguarding and child protection issues, and the legal responsibilities surrounding these issues.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children.
• Understand the remits and resources of relevant statutory bodies and voluntary agencies.
• Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Have computer literacy skills and have some experience of working with databases.
• Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• Have strong crisis management skills and the ability to deal with stressful and difficult situations.
• Understanding the requirement to maintain a safe and clean living environment for clients and their children.
• Understanding the needs of vulnerable people generally and of those with mental health, drugs and alcohol issues.
• Be subject to a DBS check
• Be a driver with access to a vehicle.
• Participate fully in the ‘out of hours’ emergency services rota
• Hold a Safe Lives IDVA training certificate, or a relevant degree, or working towards or hold Level 3 Skills for Justice NVQ, or demonstrable equivalent experience and the ability and commitment to achieve qualification within 6 months of appointment.
• Safeguarding Adults Level 2 and / or Safeguarding Children Level 2 or demonstrable equivalent experience and the ability and commitment to achieve qualification within 6 months of appointment
Upon receiving an offer:
• All staff must complete a DBS disclosure due to the nature of our services. You will also be required to bring proof of ID.
• We are legally bound to check the eligibility of all candidates to work in the U.K. We therefore must have proof of your NI number (either the NI card or a recent wage slip.)
• As you will be driving in the course of your duties we are also bound by law to make sure your vehicle is safe and road worthy. We must see your driving licence, Insurance and MOT before you start work. Also needs to be insured for Business use.
• We will two satisfactory references, one of which should be from your most recent/current employer. Please let us know if we can request the references in advance.
To apply please complete the attached application form and return it to firstname.lastname@example.org by 31st May 2019 at 17:30
NB Please quote job reference, job title and location on application form. Kindly follow the application guideline notes when completing the application form.