03301 025811

GATEWAY PRACTITIONER (Domestic Abuse) – West Essex- £22 037.50 p.a. – Monday – Sunday 8am to 8pm (Shift Rota) 37.5hrs/wk – Ref: GP04/001


Location: Harlow (CM18)

Closing Date: Monday, 02 April 2019 at 23:59

Assessment/Interview date: 12 April 2019



Safer Places is an independent charity which provides a comprehensive range of services to adults and children affected by domestic and sexual abuse and family conflict who live in Essex and Hertfordshire. We are governed by a board of Trustees. The people who use our services are at the heart of our organisation and we aim to work to enable them to overcome the impact of their experience and to build a brighter and safe future for themselves and their children.


We have a full time Gateway Practitioner position based in West Essex Area.

• Your paid holiday will be based on an annual entitlement of 28 days plus bank holidays.
• Your hours of work will be based on a normal working week of 37.5 hours per week. You will work between 8:00 am and 8:00 pm from Monday to Sunday including bank holidays.
• Office base: Bush House

The role of Gateway Practitioner involves:

• Providing a high-quality frontline service to all victims of domestic abuse. To provide frontline and first point of contact for victims of domestic abuse, ensuring that they receive and are referred to appropriate services.
• Identify and assess the risks and needs of domestic abuse victims using an evidence-based risk identification checklist.
• Providing a pro-active service through individual safety planning and personal support.
• Working with all victims of domestic abuse to help them access services to keep them and their children safe.
• Advocate on the behalf of victims with agencies who can help to address the domestic abuse by:
I. Understanding the role of all relevant statutory and non-statutory services available to domestic abuse victims and how your role fits into them.
II. Providing advocacy, emotional and practical support and information to victims including in relation to legal options, housing, health and finance.
III. Working directly with all key agency partners to address the safety of high risk victims and ensuring that their safety plans are coordinated particularly through the MARAC.
• Supporting the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation, and help them regain control of their lives.
• Helping maintain accurate and confidential records and databases and contribute to monitoring information for the service.

This is a permanent – full time position, which requires the candidate to:

• Have experience working directly with vulnerable groups.
• Have experience working within a multi-agency and legislative framework.
• Have experience of working on a help/emergency line
• Have proficiency in using application software packages i.e. Microsoft Word, Excel, Email & Internet
• Have experience of working in a team
• Have experience of customer service
• Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
• Have theoretical, practical and procedural knowledge of civil and criminal justice remedies for victims of domestic abuse and their children.
• Have knowledge of Adult and Child Safeguarding principles, the relevant legislative framework and local and national guidance.
• Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children.
• Understand the remits and resources of relevant statutory bodies and voluntary agencies.
• Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• Be subject to a DBS check
• Be a driver with access to a vehicle.
• Participate fully in the ‘out of hours’ emergency services rota


• Hold a Safe Lives IDVA training certificate or a relevant degree, or a vocational qualification, working towards/hold Level 3 Skills for Justice NVQ, or demonstrable equivalent experience and the ability and commitment to achieve qualification within 6 months of appointment.
• Safeguarding Adults Level 2 and / or Safeguarding Children Level 2 or demonstrable equivalent experience and the ability and commitment to achieve qualification within 6 months of appointment

Upon receiving an offer:

• All staff must complete a DBS disclosure due to the nature of our services. You will also be required to bring proof of ID.
• We are legally bound to check the eligibility of all candidates to work in the U.K. We therefore must have proof of your NI number (either the NI card or a recent wage slip.)
• As you will be driving in the course of your duties we are also bound by law to make sure your vehicle is safe and road worthy. We must see your driving licence, Insurance and MOT before you start work. Also needs to be insured for Business use.
• We will two satisfactory references, one of which should be from your most recent/current employer. Please let us know if we can request the references in advance.
evant study

To apply please complete the attached application form and return it to recruitment@saferplaces.co.uk by Tuesday, 02 April 2019 at 23:59

NB Please quote job reference, job title and location on application form. Kindly follow the application guideline notes when completing the application form.

No agencies.